Automatic shudown of computer

Microsoft Office Word

Hi

My computer running 2003 Windows XP performs automatic shutdowns without ANY
prior notice. From running application to black scrreen in a split second.
Can happen when playing games or using MS Word for example. Does not happen
with same time intervals. Not sasser worm, has run 3 tools and found no
sasser. Any suggestions?
Hardware: processor overheating, power supply fan slow or not running, etc.
Take the case cover off and check that all fans are running freely: you'll
probably need to remove the dust that builds up in the fans anyway. Try
running with the case lid removed and see if it still occurs.
I had the same symptoms. What finally fixed it was a new, much larger
heat sink and fan on the CPU -- cost, about US$40.

To keep an eye on the CPU temperature, get the freeware Motherboard
Monitor from http://mbm.livewiredev.com and run it in the tray. When
you see the reading start to spike up, you know you have a temperature
problem.
My husband had the same problem on his laptop. He diagnosed it as being a
fan problem, but by the time the fan was replaced he also needed a new
motherboard and other parts (about $600 total for a five-year-old ThinkPad).
Suzanne

5 years old is really ancient in the world of computing! Though, if you had
put it in your car, I'm sure it would have run for another 25 years.

Terry

: My husband had the same problem on his laptop. He diagnosed it as being a
: fan problem, but by the time the fan was replaced he also needed a new
: motherboard and other parts (about $600 total for a five-year-old
ThinkPad).
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: Word MVP FAQ site: http://word.mvps.org
: Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
: all may benefit.
:
: > I had the same symptoms. What finally fixed it was a new, much larger
: > heat sink and fan on the CPU -- cost, about US$40.
: >
: > To keep an eye on the CPU temperature, get the freeware Motherboard
: > Monitor from http://mbm.livewiredev.com and run it in the tray. When
: > you see the reading start to spike up, you know you have a temperature
: > problem.
: >
: > --
: > Jay Freedman
: > Microsoft Word MVP FAQ: http://word.mvps.org
: >
: >
: > >Hardware: processor overheating, power supply fan slow or not running,
: etc.
: > >Take the case cover off and check that all fans are running freely:
: you'll
: > >probably need to remove the dust that builds up in the fans anyway. Try
: > >running with the case lid removed and see if it still occurs.
: > >
: > >--
: > >Terry Farrell - Word MVP
: > >http://word.mvps.org/
: > >
: > >: Hi
: > >:
: > >: My computer running 2003 Windows XP performs automatic shutdowns
: without
: > >ANY
: > >: prior notice. From running application to black scrreen in a split
: second.
: > >: Can happen when playing games or using MS Word for example. Does not
: > >happen
: > >: with same time intervals. Not sasser worm, has run 3 tools and found
no
: > >: sasser. Any suggestions?
: > >
: >
:
That was my point. He really debated the expense, especially since he has a
brand-new state-of-the-art Dell desktop. But he really wanted to have a
laptop, too, and after researching what was currently available in the
market, he concluded that he couldn't buy a laptop with the same
functionality as his ThinkPad for $425 (which was what IBM wanted for the
repair--he'd already spend $120+ in fruitless local repairs, including an
unreturnable IBM part [CPU fan] that didn't solve the problem). In any case,
the repair was probably quicker than ordering and getting a new computer: he
called, the IBM contractor overnighted an Authorized Return box, he packed
up the machine and overnighted it back on a Wednesday, and the repaired
machine was returned the following Tuesday.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
Word MVP FAQ site: http://word.mvps.org
Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

a
newsgroup
running,
Try
not
found
That's one very positive aspect of ThinkPads: IBM's service centres are
good.

Terry

: That was my point. He really debated the expense, especially since he has
a
: brand-new state-of-the-art Dell desktop. But he really wanted to have a
: laptop, too, and after researching what was currently available in the
: market, he concluded that he couldn't buy a laptop with the same
: functionality as his ThinkPad for $425 (which was what IBM wanted for the
: repair--he'd already spend $120+ in fruitless local repairs, including an
: unreturnable IBM part [CPU fan] that didn't solve the problem). In any
case,
: the repair was probably quicker than ordering and getting a new computer:
he
: called, the IBM contractor overnighted an Authorized Return box, he packed
: up the machine and overnighted it back on a Wednesday, and the repaired
: machine was returned the following Tuesday.
:
: --
: Suzanne S. Barnhill
: Microsoft MVP (Word)
: Words into Type
: Fairhope, Alabama USA
: Word MVP FAQ site: http://word.mvps.org
: Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
: all may benefit.
:
: >
: > 5 years old is really ancient in the world of computing! Though, if you
: had
: > put it in your car, I'm sure it would have run for another 25 years.
: >
: > Terry
: >
: > : My husband had the same problem on his laptop. He diagnosed it as
being
: a
: > : fan problem, but by the time the fan was replaced he also needed a new
: > : motherboard and other parts (about $600 total for a five-year-old
: > ThinkPad).
: > :
: > : --
: > : Suzanne S. Barnhill
: > : Microsoft MVP (Word)
: > : Words into Type
: > : Fairhope, Alabama USA
: > : Word MVP FAQ site: http://word.mvps.org
: > : Email cannot be acknowledged; please post all follow-ups to the
: newsgroup
: > so
: > : all may benefit.
: > :
: > : > I had the same symptoms. What finally fixed it was a new, much
larger
: > : > heat sink and fan on the CPU -- cost, about US$40.
: > : >
: > : > To keep an eye on the CPU temperature, get the freeware Motherboard
: > : > Monitor from http://mbm.livewiredev.com and run it in the tray. When
: > : > you see the reading start to spike up, you know you have a
temperature
: > : > problem.
: > : >
: > : > --
: > : > Jay Freedman
: > : > Microsoft Word MVP FAQ: http://word.mvps.org
: > : >
: > : >
: > : > >Hardware: processor overheating, power supply fan slow or not
: running,
: > : etc.
: > : > >Take the case cover off and check that all fans are running freely:
: > : you'll
: > : > >probably need to remove the dust that builds up in the fans anyway.
: Try
: > : > >running with the case lid removed and see if it still occurs.
: > : > >
: > : > >--
: > : > >Terry Farrell - Word MVP
: > : > >http://word.mvps.org/
: > : > >
: > : > >: Hi
: > : > >:
: > : > >: My computer running 2003 Windows XP performs automatic shutdowns
: > : without
: > : > >ANY
: > : > >: prior notice. From running application to black scrreen in a
split
: > : second.
: > : > >: Can happen when playing games or using MS Word for example. Does
: not
: > : > >happen
: > : > >: with same time intervals. Not sasser worm, has run 3 tools and
: found
: > no
: > : > >: sasser. Any suggestions?
: > : > >
: > : >
: > :
: >
: >
: