Header / footer "insert autotext" not working

Microsoft Office Word

The "insert autotext" button in my header / footer tool
bar is grayed out and not working. I can find no
reference to this situationnin any help document. How do
I get this functionality back?
Word 2000 freshly loaded on a new laptop.
Your cursor needs to be in a paragraph formatted using either the Header or
the Footer style.

Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide

See also the MVP FAQ: http://www.mvps.org/word which is awesome!
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from my ignorance and your wisdom.
Thanks, Charles. But that works for me neither in
header / footer nor body situations. In fact, the "insert
autotext" button is grayed out even on old documents
already containing footer autotext entries.

either the Header or
version of
Have you perhaps saved a document as Normal.dot? Try starting with the /a
switch and see if that solves the problem. If so, see